eCryptex Vault Support
Support for eCryptex Vault, a private local vault for documents, photos, media, messages, directives, passwords, and related metadata.
Contact
Email: contact@eCryptex.com
Include the app name, device model, iOS version, and a short description of the issue. Do not email vault passphrases, passwords, private records, legal directives, or unencrypted sensitive files.
Common Help Topics
- Vault setup and local storage expectations
- Face ID, passphrase, and unlock behavior
- Document, media, website, and password organization
- Secure share package handling
- Deleting local vault data from the device
Related Pages
Privacy Policy | Terms of Use | Data Deletion
Last updated: June 22, 2026